How to Set Up Your Email on Android and iOS Print

Overview

You can access your ArchGriffin-hosted email from your mobile device using the built-in Mail app on Android or iOS. This guide walks you through manual setup using the recommended IMAP protocol for syncing across devices.

Before You Begin

Ensure you have the following:

• Your full email address (e.g., [email protected])
• Your email password
• Incoming Mail (IMAP): mail.yourdomain.com, Port 993 (SSL)
• Outgoing Mail (SMTP): mail.yourdomain.com, Port 465 (SSL) or 587 (STARTTLS)

Android Email Setup (Gmail or Samsung Mail)

1. Open your email app (e.g., Gmail, Samsung Email).
2. Tap Add Account.
3. Choose Other (for custom email addresses).
4. Enter your full email address and tap Manual Setup.
5. Select IMAP as the account type.
6. For Incoming Mail settings:
   • IMAP Server: mail.yourdomain.com
   • Security Type: SSL/TLS
   • Port: 993
   • Username: Full email address
   • Password: Your email password
7. For Outgoing Mail settings:
   • SMTP Server: mail.yourdomain.com
   • Security Type: SSL (or STARTTLS)
   • Port: 465 (SSL) or 587 (STARTTLS)
   • Authentication required: Yes
   • Username: Full email address
   • Password: Your email password
8. Tap Next and complete setup.

iOS (iPhone and iPad) Email Setup

1. Go to Settings > Mail > Accounts.
2. Tap Add Account, then choose Other.
3. Tap Add Mail Account.
4. Enter your name, email address, password, and a description (e.g., Work Email).
5. Tap Next and choose IMAP.
6. Under Incoming Mail Server, enter:
   • Host Name: mail.yourdomain.com
   • Username: Full email address
   • Password: Your email password
7. Under Outgoing Mail Server, enter:
   • Host Name: mail.yourdomain.com
   • Username: Full email address
   • Password: Your email password
8. Tap Next. The phone will verify the server settings.
9. Once verified, choose what to sync (Mail, Notes, etc.), and tap Save.

Troubleshooting Tips

• Login failed? Double-check your password and make sure you’re entering your full email address.
• Server not responding? Make sure you’re using mail.yourdomain.com — not just your domain name.
• SSL errors? Try switching from port 465 to 587 with STARTTLS if SSL fails to connect.

Need Help?

If you’re unable to get your email working on your device, please open a support ticket. We’ll assist you with the exact configuration needed for your domain.