Introduction
This guide walks you through how to create your account on the ArchGriffin client portal so you can manage your services, billing, and support tickets.
Step 1: Go to the Client Portal
1: Visit: https://portal.archgriffin.com
2: Click the "Account" button on the top right of the main menu bar to bring up the My Account menu.
Step 2: Click “Register”
- Click the "Register" button to access the registration form.
Step 3: Complete Your Personal Details
Fill in the required fields:
- First Name
- Last Name
- Email Address
- Phone Number
???? Important: Use a valid email — this will be used for login and notifications
???? Screenshot 3: Personal details form
Step 4: Enter Billing Information
Complete:
- Company Name (if applicable)
- Address
- City / Region
- Country
???? This ensures invoices and services are correctly assigned
???? Screenshot 4: Billing section
Step 5: Create Your Login Details
- Choose a secure password
- Confirm your password
???? Recommendation:
- Use at least 12 characters
- Include uppercase, lowercase, numbers, symbols
???? Screenshot 5: Password section
Step 6: Security Verification
- Complete CAPTCHA or verification step (if shown)
???? Screenshot 6: CAPTCHA / verification
Step 7: Submit Registration
- Click “Register” / “Create Account”
???? Screenshot 7: Submit button
Step 8: Email Confirmation (if applicable)
- Check your inbox
- Click the verification link
???? If you don’t see it:
- Check spam/junk folder
???? Screenshot 8: Example email
Step 9: Log In
- Return to the portal
- Use your email + password to log in
???? Screenshot 9: Login screen
